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Customer Survey

MI-Connection is committed to bringing you the best services – TV, Internet, and Phone – at the best price around. Please take a moment to complete this Customer Satisfaction Survey. Thank you for helping us continually improve our service to you!

Name (Optional)

Account Number (Optional)

1. How did you find out about Mi-Connection?

2. Why did you choose MI-Connection as your provider?

3. If you spoke to one of our customer service representatives to set up your installation appointment, please rank your satisfaction with how your installation set-up was handled:

Very Satisfied
Satisfied
Dissatisfied

If dissatisfied, please explain why:

4. Please rank your satisfaction with the actual installation of our service(s) in your home:

Very Satisfied
Satisfied
Dissatisfied

If dissatisfied, please explain why.

5. Who was your previous provider?

Video Provider

Internet Provider

Telephone Provider

6. Would you recommend MI-Connection to your family, friends and neighbors?

Yes
No

If Yes Please see our Refer-A-Friend form.

If No, Why Not?

7. Are there any outstanding issues we need to be aware of right now?

Customer Survey

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