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Career Opportunities

Career Opportunities

MI-Connection Communications System is seeking qualified individuals to fill the following postions:

  1. Service  Technician

  2. Maintenance Technician

  3. Installation Technician  

Service  Technician  

Primary duties are to perform wiring and trouble solving on installation and repair services at residential and business premises, as well as on the system itself. Perform these duties in a professional and proficient manner to ensure quality and reliable operations. Have knowledge and ability to properly explain how to operate all devices associated with MI-Connection services.

Service Technician's primary responsibilities include, but may not be limited to:

  • Install aerial and underground wiring to customer’s premise.
  • Install coaxial and network inside wiring in customer’s equipment by using crawl spaces, basements and attics and perform wall-fish tasks as required.
  • Connect coaxial and network wiring to CATV, MTA, network and Voice CPE equipment for proper operation to satisfy customer’s request.
  • Perform trouble shooting of any problem from inside equipment to amplifier.
  • Trouble shoot and repair main line cables (feeder, trunk, express, etc.) and replace amplifiers and power supplies, CATV, Data and voice installations in homes and businesses.
  • Monitor installation and plant for signal leakage and correct any problems found.
  • Perform other tasks as may be required to assist MI-Connection in carrying out its customer service mission, goals and objectives, as circumstances may dictate. This includes the short-term assignment to a wide range of other job functions and responsibilities, which may be needed in situations where the loss of service to customers is threatened or restoration of service is required.

Must be able to work in all weather conditions, outside year round. Must be able to work weekends if needed.  

Physical Demands 

Must be able to lift, carry and safely handle a 70 lb. 28 foot extension ladder.  Must be able to bend, crouch and  kneel . Must be able to handle power tools.

Maintenance Technician

Maintenance  Technician's primary responsibilities include, but may not be limited to:

Perform routine and preventative maintenance on outside plant in order to maintain systems performance.

  • Follow established troubleshooting procedures to identify faults within the subscriber drop feeder / distribution and trunk systems to ensure proper signal level, picture quality and compliance with all local, state, federal and MI-Connection requirements and standards.
  • Correct faults found in the above by adjusting, repairing or replacing passive or active components as required. 
  • Perform system balance and assist with system sweep operations.  Conduct power supply maintenance. 
  • Perform emergency restorations of signal outages in the plant and serve on-call as needed.

Physical Demands 

Must be able to lift, carry and safely handle a 70 lb. 28 foot extension ladder.  Must be able to bend, crouch and  kneel . Must be able to handle power tools. Must NOT be afraid of heights (15 to 25 feet above ground)

Installation Technician

 Installation Technician's primary responsibilities include, but may not be limited to:

 ·  Installing Cable TV from the pole/pedestal to a customer's home

·  Installing needed equipment at the side of the house

·  Installation of interior outlets and connection of all customer premise equipment.

The Technician will be responsible to perform service Installations for cable TV, High-Speed Internet and digital phone service (VoIP). This person will also responsible for upgrades, downgrades, as well as disconnection of services.  Also required is the ability to troubleshoot a customer's system in order to isolate, repair, and service related problems. A fundamental part of this position is the ability to educate customers on how to properly operate the equipment and services installed.  Only people who are team oriented, have excellent customer service skills, and are committed to providing high quality work will be considered for this position.  

 REQUIREMENTS:

  • Must be able to work in all weather conditions, outside all year around, Must be able to effectively use hand and power tools, review customers orders and gather equipment necessary to complete job

  •  Physical Demands 

  • Must be able to lift, carry, and safely handle an 70 pound, 28 foot extension ladder, Must NOT be afraid of heights (15 to 25 feet above ground)

  • Must be able to work a flexible schedule up to six days a week on a regular basis and on call basis

  • Must have good written and oral communication skills

  • Computer skills a must

All applicants must have a valid North Carolina driver’s license, and ability to pass drug screening tests and background check

MI-Connection is an equal opportunity employer

 Only people who are team oriented, have excellent customer service skills, and are committed to providing high quality work will be considered for these positions.

Applicants should have a high school diploma or equivalent. Experience in telecommunciations a plus.


Download the employment application here.

Applicants must be able to pass drug test and background check. MI-Connection offers a competitive salary and benefits package. MI-Connection is an equal opportunity employer.

Please send resume and application to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or fax to 704-663-0667  via mail PO Box 90 Mooresville, NC 28115

Primary duties are to perform wiring and trouble solving on installation and repair services at residential and business premises, as well as on the system itself. Perform these duties in a professional and proficient manner to ensure quality and reliable operations. Have knowledge and ability to properly explain how to operate all devices associated with MI-Connection services.

Service Technician's primary responsibilities include, but may not be limited to:

  • Install aerial and underground wiring to customer’s premise.
  • Install coaxial and network inside wiring in customer’s equipment by using crawl spaces, basements and attics and perform wall-fish tasks as required.
  • Connect coaxial and network wiring to CATV, MTA, network and Voice CPE equipment for proper operation to satisfy customer’s request.
  • Perform trouble shooting of any problem from inside equipment to amplifier.
  • Trouble shoot and repair main line cables (feeder, trunk, express, etc.) and replace amplifiers and power supplies, CATV, Data and voice installations in homes and businesses.
  • Monitor installation and plant for signal leakage and correct any problems found.
  • Perform other tasks as may be required to assist MI-Connection in carrying out its customer service mission, goals and objectives, as circumstances may dictate. This includes the short-term assignment to a wide range of other job functions and responsibilities, which may be needed in situations where the loss of service to customers is threatened or restoration of service is required.

    Primary duties are to perform wiring and trouble solving on installation and repair services at residential and business premises, as well as on the system itself. Perform these duties in a professional and proficient manner to ensure quality and reliable operations. Have knowledge and ability to properly explain how to operate all devices associated with MI-Connection services.

    Service Technician's primary responsibilities include, but may not be limited to:

    • Install aerial and underground wiring to customer’s premise.
    • Install coaxial and network inside wiring in customer’s equipment by using crawl spaces, basements and attics and perform wall-fish tasks as required.
    • Connect coaxial and network wiring to CATV, MTA, network and Voice CPE equipment for proper operation to satisfy customer’s request.
    • Perform trouble shooting of any problem from inside equipment to amplifier.
    • Trouble shoot and repair main line cables (feeder, trunk, express, etc.) and replace amplifiers and power supplies, CATV, Data and voice installations in homes and businesses.
    • Monitor installation and plant for signal leakage and correct any problems found.
    • Perform other tasks as may be required to assist MI-Connection in carrying out its customer service mission, goals and objectives, as circumstances may dictate. This includes the short-term assignment to a wide range of other job functions and responsibilities, which may be needed in situations where the loss of service to customers is threatened or restoration of service is required.

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