The Technician will be responsible to perform service Installations for cable TV, High-Speed Internet and digital phone service (VoIP). This person will also responsible for upgrades, downgrades, as well as disconnection of services. Also required is the ability to troubleshoot a customer's system in order to isolate, repair, and service related problems. A fundamental part of this position is the ability to educate customers on how to properly operate the equipment and services installed. Must be able to work in all weather conditions, outside year round. Must be able to work weekendsif needed.
Must be able to lift, carry and safely handle a 70 lb. 28 foot extension ladder. Ability to use power tools is required.
The primary function of an employee in this class is to perform technical work locating and marking underground cable facilities using maps, blueprints, and electronic equipment. The secondary function is to conduct audits of taps, identify and disconnect unauthorized connections, audit drops, provide drop locations with permanent tags, and terminate unused ports. The work is performed under the direct supervision of the Construction Manager. The principal duties of this class are performed outdoors and may include working in adverse weather conditions.
Inspects and audits all CATV equipment in assigned areas in support of the system quality, integrity, and accountability. Review company records and equipment to determine if any illegal activities are related to cable services. Collect equipment and possibly unpaid balances from customers.
Works in a safe manner and reports unsafe activity and conditions. Follows company-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined by OSHA and the Safety Handbook.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
While performing the duties of this job, the employee is frequently required to walk for long periods of time, climb poles for disconnects.
General Laborers for Fiber Optic and Coax Plant Replacement, Maintenance, and New Build construction. Primary duties will include assisting in the construction fiber optic and coax plant, digging trenches, site restoration, cable handling and all other tasks involved in utility construction.
Applicants for this position should have a high school diploma, CDL license is a plus, and must have the ability to perform and learn all duties of Utility construction to specifications as needed or instructed. Overtime may be required. Previous experience in a utility construction environment is preferred.
While performing the duties of this job, the employee is frequently required to use all types of power and handtools. Must be able to follow safety requirements of the organization and Osha requirements. Must be able to work outside in all weather conditions.
Only people who are team oriented, have excellent customer service skills, and are committed to providing high quality work will be considered for these positions.
Applicants should have a high school diploma or equivalent.
Applicants must be able to pass drug test and background check. MI-Connection offers a competitive salary and benefits package. MI-Connection is an equal opportunity employer.